General Terms and Conditions for Hagi d.o.o. Online Shop at www.hagitoys.com

1 Scope, Deviating Terms

1. These General Terms and Conditions apply between Hagi d.o.o. and the customer. These General Terms and Conditions are valid in the version that is effective at the time of the conclusion of the contract for all orders made via the online shop at the URL www.hagitoys.com
2. Any deviating general terms of the customer will not become part of the contract. The above does not apply unless and to the extent that Hagi d.o.o. has expressly agreed to them.
3. Individual agreements between the customer and Hagi d.o.o. always take precedence over these General Terms and Conditions.

2 Definition of Consumer and Entrepreneur

1. For the purposes of these General Terms and Conditions, both consumers and entrepreneurs are considered to be customers.
2. When consumers are mentioned in these General Terms and Conditions, this refers to natural persons who conclude a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.
3. When entrepreneurs are mentioned, an entrepreneur is any natural or legal person or partnership with legal capacity that, when concluding a legal transaction, acts within the scope of its commercial or independent professional activity.

3 Conclusion of an Electronic Purchase Agreement, Registration

1. Offers from Hagi d.o.o. on the website do not represent a binding offer in the legal sense but merely an invitation to the customer to submit their own offer to conclude a purchase contract.
2. The customer must register with their personal data before submitting an offer and initiating the order process. This registration does not automatically lead to the conclusion of an order.
3. The customer places an order by entering the required order details using the order form on the website www.hagitoys.com. By clicking the "Buy" button on the order completion page, the customer submits a binding offer to conclude a purchase contract for the goods in their virtual cart.
4. The customer can correct input errors by pressing the back button in their internet browser, changing the quantity of products in the cart, or deleting, or simply by closing the browser or canceling the ordering process.
5. Once Hagi d.o.o. receives the order, the customer will receive an email confirming the receipt of the order. This confirmation of receipt does not in itself constitute a binding acceptance of the offer for the ordered goods. Therefore, the purchase contract is not concluded by sending the confirmation of receipt but by sending an explicit acceptance of the offer in text form to the customer. The contract is concluded only when Hagi d.o.o. sends an order confirmation (conclusion of the contract). The exception to this is when the customer has already irrevocably issued a payment order (e.g., via PayPal or their credit card) before receiving the order confirmation. In that case, the contract is concluded upon submission of the payment order.
6. Hagi d.o.o. reserves the right to accept the customer's contract offer within 2 business days of receiving the order. Unless otherwise agreed in advance, Hagi d.o.o. reserves the right to refuse acceptance of the order at any time without stating reasons.